Customer Service
Frequently Asked Questions

1: How do I return a product from my order?

Please see our Returns and Exchanges section.

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2. Who should I contact if I have questions about a product or if I need parts look-up assistance?

You can e-mail us at CustomerCare@yardpartsExpress.com or use the Contact Us section.

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3. Do you have printed catalogs or literature?

Currently we do not have any printed catalogs or literature.

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4. How do you calculate shipping costs?

Please see our Shipping Information section.

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5. Do you take orders through the mail?

At this time we do not accept orders through the mail.

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6. What forms of payment are accepted?

We accept Visa and MasterCard.

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7. Can I ship my order to a PO Box or an APO?

No. At this time we can only ship to physical, street addresses. United Parcel Service will not deliver to a PO Box.

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